I knew when I met the team at FDI our distribution function was in good hands. Their wealth of experience within the freight industry and operations was highly visible and they understood the real challenges of modern-day logistics. Through a rigorous scoping phase, we were able to highlight the nuances of our business and implement a fit for purpose solution from end to end.
The FDI system is a standout package adding value from consignment creation all the way through to carrier invoice reconciliation and reporting. After 12 weeks from Go Live we have saved considerable cost via the cheapest cost carrier logic whilst maintaining service levels through carrier integration and seamless DIFOT reporting.
Would highly recommend this system to any business utilising multiple carriers and looking for an edge on their competitors. The team were very supportive and easy to work with and displayed a “can do” attitude to deliver this project on time.
Notable benefits of FDI for our business: Daniel Ackerman, Warehouse Manager / AutoPacific Australia Pty Ltd
- Highly customised system to suit our complex business
- Efficient consignment creation, amending and manifesting
- Cheapest cost carrier solution with transit times gives warehouse information to make good decisions
- Tracking/tracing ability in real time and data easy to export/share
- Great visibility across our teams meant a reduction in communication and unnecessary emails/calls resulting in optimised customer service
- High level reporting tools which are easy to export/share and scrutinise
- Prompt and professional support from FDI team
- Seamless invoice reconciliation process to confidently sign off large invoice amounts